Studio Policies

In order to maintain health & happiness amongst our studio and its members, we have a few policies outlines below we encourage you to familiarize yourself with before attending

Passes are non-transferable and non-refundable. Your membership doesn’t start until your first class, not the date you purchase it, so you can take your time and make the most of it when you’re ready to begin.

Passes

Please be mindful of our 8-hour cancellation policy. Classes cancelled more than 8 hours before class start time yield no penalty, however classes cancelled within 8 hours will result in either a loss of pass (Drop In, 5 & 10 Class Passes) or will forfeit a day on the pass (Two Week Into, Unlimited Passes). Attendees can and are encouraged to remove themselves from class at their earliest convenience to avoid the penalty. If an attendee does not show up for class they are considered a ‘no show’ and will have the same policy applied

Continued late cancellation/no showing to class (more than three per month/30 day period) will result in a $20 late cancellation charge per class and an inability to attend until the charge has been paid

Class Cancellation Policy

What To Bring

Indoor cycling/running shoes only. Our bikes are compatible with SPD clips and also can also accommodate running shoes. If you do not have proper footwear, unfortunately we cannot welcome you to class. We do not have rental shoes available.

For our Cycle | Sculpt & Stretch classes, we offer complimentary mat service for class, however if you would like to bring your own you are more than welcome. A water bottle is a must, and we have a water station at the studio for you to enjoy filling up with. Water bottles are also available for purchase

Late Arrivals

To minimize disruptions in class and to maintain everyone’s safety & best interest in mind, we do not permit late arrivals. Please arrive at least 5 minutes before class starts, and if you’re new to the studio we kindly ask you arrive 15 minutes early to familiarize yourself with our space and give yourself time to set up on your bike or mat. In order to respect the time our members choose to invest with us, our front doors lock two minutes before class so we can begin and end class on time. If you are late/locked out you will be considered a ‘no show’ and our Cancellation Policy will be applied